Dalam dunia bisnis, meminta dan memberikan informasi merupakan aktivitas sehari-hari yang sangat penting. Baik saat mencari informasi tentang produk, meminta katalog, atau menanyakan harga dan layanan, penggunaan bahasa yang tepat dan sopan akan mencerminkan profesionalisme.
Artikel ini menyajikan frasa-frasa penting untuk meminta dan menyampaikan informasi dalam bahasa Inggris bisnis beserta penjelasan dan contoh penggunaannya.
Memulai Percakapan atau Surat
Ketika menghubungi perusahaan atau rekan bisnis baru, penting untuk menjelaskan dari mana Anda mendapatkan informasi kontak mereka.
| Frasa | Arti | Contoh Penggunaan |
|---|---|---|
| I was given your name by Mr Fisher. | Saya mendapatkan nama Anda dari Bapak Fisher. | I was given your name by Mr Fisher, who recommended your company. |
Keterangan: Frasa ini digunakan untuk membuka percakapan atau surat dengan menyebutkan referensi atau orang yang memperkenalkan.
Menyatakan Ketertarikan
Menyampaikan ketertarikan pada produk atau layanan merupakan langkah awal dalam membangun hubungan bisnis.
| Frasa | Arti | Contoh Penggunaan |
|---|---|---|
| We are interested in your samples. | Kami tertarik dengan sampel Anda. | We are interested in your samples and would like to request a catalogue. |
| I was interested to hear/know/see that … | Saya tertarik mendengar/mengetahui/melihat bahwa … | I was interested to know that your company has launched a new product line. |
Keterangan: “Interested in” diikuti oleh kata benda, sedangkan “interested to” diikuti oleh kata kerja.
Menyatakan Permintaan Pasar
Informasi tentang permintaan pasar berguna untuk memahami potensi bisnis.
| Frasa | Arti | Contoh Penggunaan |
|---|---|---|
| There is much demand for … | Ada banyak permintaan untuk … | There is much demand for eco-friendly products in our region. |
Keterangan: Frasa ini berguna ketika membahas peluang pasar atau menjelaskan alasan ketertarikan pada produk tertentu.
Meminta Informasi atau Produk
Meminta informasi atau produk dengan cara yang sopan dan jelas sangat penting dalam korespondensi bisnis.
| Frasa | Arti | Contoh Penggunaan |
|---|---|---|
| Would you kindly send us model 4DC? | Mohon kirimkan model 4DC kepada kami. | Would you kindly send us model 4DC for evaluation? |
| We would be grateful for further details about your offer. | Kami akan berterima kasih untuk detail lebih lanjut tentang penawaran Anda. | We would be grateful for further details about your offer including pricing and delivery terms. |
| In addition I would like a valid price list. | Selain itu saya ingin daftar harga yang berlaku. | In addition I would like a valid price list for your entire product range. |
Keterangan: “Would you kindly” dan “would be grateful” adalah frasa sopan untuk menyampaikan permintaan. “Valid” berarti daftar harga yang masih berlaku.
Menanyakan Tarif Pengiriman
Informasi tentang biaya pengiriman penting untuk perhitungan total biaya.
| Frasa | Arti | Contoh Penggunaan |
|---|---|---|
| Please let us know the current freight rate for sea/rail/air/road transport. | Mohon informasikan tarif angkutan saat ini untuk transportasi laut/kereta/udara/darat. | Please let us know the current freight rate for sea transport to Indonesia. |
Keterangan: “Freight rate” adalah tarif pengiriman barang. Pilih moda transportasi sesuai kebutuhan.
Menanyakan Kemampuan Perusahaan
Sebelum mengajukan kerja sama, penting untuk mengetahui kapabilitas perusahaan.
| Frasa | Arti | Contoh Penggunaan |
|---|---|---|
| Would your company be able …? | Apakah perusahaan Anda bisa …? | Would your company be able to supply 1000 units per month? |
Keterangan: Frasa ini digunakan untuk menanyakan kemampuan atau kapasitas perusahaan tanpa terdengar menuntut.
Mengarahkan ke Kontak Lain
Terkadang Anda perlu mengarahkan korespondensi ke orang atau departemen yang lebih tepat.
| Frasa | Arti | Contoh Penggunaan |
|---|---|---|
| Please get in touch with our secretary, Mrs Barnes. | Hubungi sekretaris kami, Nyonya Barnes. | Please get in touch with our secretary, Mrs Barnes, to arrange a meeting. |
Keterangan: “Get in touch with” adalah frasa formal untuk “menghubungi”.
Meminta Respons Cepat
Dalam situasi tertentu, Anda membutuhkan respons yang cepat.
| Frasa | Arti | Contoh Penggunaan |
|---|---|---|
| Please reply without delay. | Mohon balas tanpa penundaan. | Please reply without delay as we need the information urgently. |
| Please reply by return of post. | Mohon balas segera melalui pos. | Please reply by return of post with the requested documents. |
Keterangan: “By return of post” adalah frasa tradisional yang berarti meminta respons secepat mungkin.
Tabel Ringkasan Frasa
| Kategori | Frasa Penting |
|---|---|
| Membuka percakapan | I was given your name by … |
| Ketertarikan | interested in, interested to |
| Permintaan pasar | There is much demand for … |
| Meminta produk | Would you kindly send, would be grateful for |
| Pengiriman | freight rate, sea/rail/air/road transport |
| Kemampuan | Would your company be able …? |
| Kontak | get in touch with |
| Respons cepat | without delay, by return of post |
Kosakata Penting
| Kata | Arti | Contoh |
|---|---|---|
| sample | sampel | We would like to see your samples. |
| demand | permintaan | There is high demand for this product. |
| freight | angkutan barang | What is the freight rate to Jakarta? |
| valid | berlaku | Is this price list still valid? |
| details | detail | Please send us further details. |
| current | saat ini | What is the current price? |
| delay | penundaan | Please reply without delay. |
Contoh Email Meminta Informasi
Subject: Inquiry about Product Samples and Price List
Dear Sir/Madam,
I was given your name by Mr Fisher from ABC Trading Company, who recommended your products.
We are interested in your samples, particularly your electronic components. Would you kindly send us your latest catalogue and sample products for evaluation?
We would be grateful for further details about your offer including minimum order quantities and payment terms. In addition, I would like a valid price list for your entire product range.
Please let us know the current freight rate for sea transport to Indonesia. There is much demand for quality electronic components in our market.
Would your company be able to supply 500 units per month on a regular basis?
Please reply without delay as we are planning to place an order soon.
I look forward to your response.
Yours faithfully,
John Smith
Purchasing Manager
Contoh Email Menyampaikan Informasi
Subject: Re: Inquiry about Product Samples and Price List
Dear Mr Smith,
Thank you for your email dated 15th August 2024.
I was interested to know that you are expanding your business to the Indonesian market. We would be happy to assist you.
Please find attached our latest catalogue and valid price list. We can send you sample products within one week.
Regarding your question about supply capacity, yes, our company would be able to supply 500 units per month without any problem.
The current freight rate for sea transport to Jakarta is $250 per cubic meter.
Please get in touch with our sales representative, Mrs Williams, for further discussion. She can be reached at williams@company.com.
We look forward to doing business with you.
Yours sincerely,
Sarah Brown
Export Manager
Latihan Singkat
Lengkapi kalimat dengan frasa yang tepat:
- I was _ your name by Mr Johnson.
- We are _ in your new product line.
- There is much _ for organic products in our region.
- Would you _ send us your catalogue?
- Please let us know the current freight _ for air transport.
- Please reply without _.
Kunci Jawaban:
- given
- interested
- demand
- kindly
- rate
- delay
Tips Meminta Informasi
Jelaskan sumber referensi: Sebutkan dari mana Anda mendapatkan informasi kontak untuk membangun kredibilitas.
Gunakan bahasa sopan: Gunakan “would you kindly” atau “would be grateful” untuk permintaan.
Spesifik dalam permintaan: Jelaskan dengan jelas informasi atau produk apa yang Anda butuhkan.
Berikan konteks: Jelaskan tujuan atau alasan Anda meminta informasi.
Minta respons dalam waktu tertentu: Jika ada urgensi, sebutkan batas waktu yang jelas.