Dalam dunia bisnis, kemampuan berkomunikasi tentang biaya, harga, dan pembayaran sangat penting. Baik saat mengirim penawaran, membicarakan diskon, atau mengatur syarat pembayaran, penggunaan frasa yang tepat akan mencerminkan profesionalisme dan kompetensi.
Artikel ini menyajikan frasa-frasa penting terkait biaya dalam bahasa Inggris bisnis beserta penjelasan dan contoh penggunaannya.
Mengirim Penawaran dan Katalog
Ketika mengirimkan penawaran atau katalog kepada klien, gunakan frasa-frasa formal berikut:
| Frasa | Arti | Contoh Penggunaan |
|---|---|---|
| We are pleased to submit you a detailed quotation. | Kami senang mengirimkan penawaran terperinci kepada Anda. | We are pleased to submit you a detailed quotation for the office furniture. |
| We have the pleasure in enclosing our most recent catalogue. | Kami dengan senang hati melampirkan katalog terbaru kami. | We have the pleasure in enclosing our most recent catalogue for your reference. |
Keterangan: Kata “quotation” berarti penawaran harga tertulis, sedangkan “catalogue” adalah daftar produk dengan harga.
Diskon dan Penawaran
Dalam negosiasi bisnis, diskon sering menjadi bagian penting. Berikut frasa-frasa yang digunakan:
| Frasa | Arti | Contoh Penggunaan |
|---|---|---|
| The initial order is subject to a discount of 15%. | Pesanan pertama mendapat diskon 15%. | The initial order is subject to a discount of 15% as a special promotion. |
| We can make you a firm offer of … | Kami dapat memberikan penawaran tetap sebesar … | We can make you a firm offer of $5,000 for the entire package. |
Keterangan: “Firm offer” berarti penawaran yang tidak dapat diubah selama periode tertentu. “Subject to” berarti “bergantung pada” atau “mendapatkan”.
Ketersediaan Barang dan Pengganti
Terkadang barang yang dipesan tidak tersedia. Berikut cara menyampaikannya secara profesional:
| Frasa | Arti | Contoh Penggunaan |
|---|---|---|
| Your ordered goods are out of stock. | Barang yang Anda pesan habis. | We regret to inform you that your ordered goods are out of stock. |
| We can offer you a substitute. | Kami dapat menawarkan barang pengganti. | We can offer you a substitute of equal quality. |
Keterangan: “Out of stock” berarti habis terjual, “substitute” adalah barang pengganti dengan kualitas serupa.
Perubahan Harga dan Jaminan
Informasi tentang perubahan harga dan jaminan produk penting untuk dikomunikasikan dengan jelas:
| Frasa | Arti | Contoh Penggunaan |
|---|---|---|
| Prices are subject to change without notice. | Harga dapat berubah tanpa pemberitahuan. | Please note that prices are subject to change without notice. |
| The goods come with a two-year guarantee. | Barang ini dilengkapi jaminan dua tahun. | All our products come with a two-year guarantee. |
Keterangan: “Subject to change” berarti dapat berubah sewaktu-waktu. “Guarantee” adalah jaminan dari produsen.
Syarat Pembayaran
Menjelaskan syarat pembayaran dengan jelas sangat penting dalam transaksi bisnis:
| Frasa | Arti | Contoh Penggunaan |
|---|---|---|
| Our terms of payment are as follows: quarterly/monthly payment. | Syarat pembayaran kami adalah: pembayaran triwulanan/bulanan. | Our terms of payment are as follows: monthly payment within 30 days. |
| We can allow you a three months’ credit. | Kami dapat memberikan kredit tiga bulan. | We can allow you a three months’ credit on this order. |
Keterangan: “Credit” dalam konteks ini berarti tenggat waktu pembayaran. “Quarterly” berarti setiap tiga bulan.
Catatan Kredit
Catatan kredit dikeluarkan ketika ada pengembalian uang atau koreksi tagihan:
| Frasa | Arti | Contoh Penggunaan |
|---|---|---|
| Under separate cover you will receive a credit note for the sum of … | Secara terpisah Anda akan menerima catatan kredit sebesar … | Under separate cover you will receive a credit note for the sum of €1,000. |
Keterangan: “Credit note” adalah dokumen yang menunjukkan jumlah uang yang dikembalikan atau dikreditkan ke rekening pelanggan.
Tabel Ringkasan Frasa
| Kategori | Frasa Penting |
|---|---|
| Penawaran | detailed quotation, firm offer |
| Diskon | subject to a discount |
| Ketersediaan | out of stock, substitute |
| Harga | subject to change without notice |
| Jaminan | come with a guarantee |
| Pembayaran | terms of payment, credit |
| Dokumen | credit note, catalogue |
Kosakata Penting
| Kata | Arti | Contoh |
|---|---|---|
| quotation | penawaran harga | Please send us a quotation for 100 units. |
| catalogue | katalog | Have you seen our new catalogue? |
| discount | diskon | We offer a 10% discount for bulk orders. |
| stock | stok | The item is currently in stock. |
| substitute | pengganti | Is there a substitute for this product? |
| guarantee | jaminan | The product comes with a one-year guarantee. |
| credit | kredit | We offer 30 days’ credit. |
| terms | syarat | What are your terms of payment? |
Contoh Email Bisnis
Subject: Quotation for Office Supplies – Ref: QS-2024-089
Dear Mr. Johnson,
We are pleased to submit you a detailed quotation for the office supplies you requested.
Please find attached our most recent catalogue with complete product specifications.
For your initial order, we are happy to inform you that it is subject to a discount of 15%.
Our terms of payment are as follows: monthly payment within 30 days. We can also allow you a three months’ credit if required.
All goods come with a two-year guarantee. Please note that prices are subject to change without notice.
We look forward to your confirmation.
Yours sincerely,
Sarah Williams
Sales Manager
Latihan Singkat
Lengkapi kalimat dengan frasa yang tepat:
- We are pleased to submit you a detailed _.
- The initial order is _ a discount of 10%.
- Your ordered goods are _ stock.
- Prices are _ to change without notice.
- The goods come with a one-year _.
- We can allow you a two months’ _.
Kunci Jawaban:
- quotation
- subject to
- out of
- subject
- guarantee
- credit
Tips Penggunaan
Gunakan bahasa formal: Dalam korespondensi bisnis, selalu gunakan bahasa formal dan hindari singkatan tidak resmi.
Jelaskan dengan jelas: Pastikan semua informasi tentang harga, diskon, dan syarat pembayaran tertulis jelas.
Dokumentasi: Selalu buat dokumentasi tertulis untuk setiap penawaran dan kesepakatan.
Respons cepat: Tanggapi pertanyaan klien tentang biaya secepat mungkin.